Oxford Property was engaged to take over management of an industrial property at 1 Telley Street, Ravenhall,afterpreviousagentsstruggledtoeffectivelymanagetenantrelationsandleaseobligations.

Prior to our appointment, the tenant had been consistently in rental arrears with little follow-up or enforcement from the prior manager. Additionally, scheduled rent reviews were neglected, and lease breaches went unaddressed, resulting in ongoing financial and operational risks for the landlord. On assuming management, Oxford Property immediately implemented a comprehensive rent arrears recovery program.

Our team proactively communicated with the tenant, negotiated payment plans, and enforced lease terms firmly but professionally to bring outstanding balances up to date.

We also conducted a detailed lease compliance audit, ensuring that all rent reviews were applied timely and accurately to reflect market conditions. Any outstanding issues related to breach of lease conditions were addressed through clear communication and, where necessary, formal notices to the tenant.

Through our hands-on, responsive management style, the property’s financial performance was stabilized and improved. The landlord regained confidence in tenant compliance and income security, significantly reducing the risk of prolonged arrears or lease disputes.

Challenges:

  • Resolving errors which were undertaken by incumbent Managing agent

Key Outcomes:

  • Resolved consistent tenant rental arrears with effective enforcement
  • Applied all overdue rent reviews, increasing rental income to market levels
  • Enforced lease compliance, addressing breaches and operational issues
  • Restored landlord confidence and property financial stability